First let me make myself clear, these are wonderful people and want to help you.  They will go out of their way to make sure you are pleased.

That being said...... read more  I came to their store and was greeted right away.  I told the sales person what I was looking for and what my budget was.  They suggested a used "sanitized" mattress from a major strip hotel.  I liked the price, I liked the mattress and the deal was done.

After about a month, I went back to their store with no intention of getting anything but advice.  The mattress I bought had a "strong smell", a combination of "must and chemical".  I thought it was the sanitizer, but was told it was possibly the smell form the hotel.  Without hesitation, they offered me to exchange it for another which I did.  I got the second one home and quickly realized that mattress had a worse smell than the first one did.

I took that mattress back and was fully prepared to buy a brand new one.  The sales person offered and I paid the difference from the used mattress and got a new? Sealy mattress and box springs.  I asked and wanted to make sure and confirm it was brand new and was told, yes absolutely.

I got that new? set home and here comes the smell again (not as bad, but still there).  I had disposed of all my bedding and purchased new, so I knew it wasn't leftover from the previous mattresses.

WHAT IS THAT SMELL????  It smells like menthol and chemicals!  This new? mattress shouldn't smell like anything.  I'm truly frustrated.

Again, I want to say these people are nice, friendly and very helpful.  I'm not going to take this back (3rd time) and feel like an idiot, I'll just take the loss, dispose of this set and go to another store and sadly, spend more money.

If you're using a sanitizing solution, bed bug killer or whatever in your warehouse.  Please know that it smells and doesn't go away.  It actually gets worse as time goes on.  I'm not crazy, I've had friends and family members come over and verify they could smell it.

I'm not saying don't purchase from this company.  I just wanted to give you my experience.

  Anyone reading this PLEASE DO NOT WASTE YOUR TIME OR YOUR MONEY on this company! Their communication skills are BEYOND poor! I ordered a bedroom set online on their website... read more and I called to have it delivered. The man tells me due to COVID-19 it would take 7 to 21 days and I was completely fine with that. I call two weeks later to see if they had an estimated delivery date and he tells me I probably won't have the bedroom set until end of June early July. Now I'm upset. Because they took my money quickly but couldn't reach out to me to let me know what was going on. So because I already paid he told me to come down to the store to pick out a set in house. So that calmed me down but then when I get there he says that the amount I paid was for a bed frame only. And so I had to pay $362.95 more from the $312.82 I had already paid online. Then we set up a delivery time of 5:00 and they have not shown up yet. This place should be put out of business. Please do not shop here! Wish I could give this place ZERO stars!!!

  Found them on offer up and and it was the best decision. Found out James has been in the furniture business for over 20 years he took good care of... read more me. They have beautiful modern furniture and some child bedroom sets. They delivered to my house and the best part? I was having trouble putting my bed together so they personally came over and put it together for me. Thank you for being so caring. -Elizabeth
PS I'll post a pick of my new bedroom set soon 😀

  Worst customer service. False advertisement. All these good reviews must be fake. The girl "Sara" is super deceiving. Lies about inventory to get you in there. Doesn't even live locally.... read more Total opposite of what I was expecting. They literally have nothing to choose from. At all. Would never recommend to anyone. Ever. She told me (on Offer Up) that every item I inquired about was available. So I drive clear across town to their "store" and nothing is available. Total scam.

  The owner helped us find the perfect bed for a great deal! We were in need of a upgrade- a new mattress and bed frame. He helped us find one... read more in our price range and even had it delivered to our house the same day. Loving our new bed, thanks so much Sleep Well!

  Found them on offer up and everything went well.  It's just a warehouse with furniture so don't expect a big fancy furniture store. But they were helpful. Order came in... read more fast and they delivered fast.

  Excellent service and selection!  Nate was super helpful in helping us find a king size mattress set at a very affordable price.  Delivery was super easy to set up and... read more went smoothly.  Thanks Sleep Well Las Vegas!

  I called nicely and asked about purchasing a headboard and was told to text him so I did. I planned to purchase with cash as well but the Man who... read more texted me treated me like I was an idiot. He even tried to gaslight me and act as if it was abnormal for me to know my own mattress size. I have money and it's sad that I really wanted to go there yet he tried to be weird and send other expensive mattress places when I never said I wanted to or could find better. I was referred by a good customer that furnished his whole house through you guys and now you have Lost 2 customers. Don't go here. Unprofessional and rude.

  do not buy anything here. this is a scam. they advertise one price and then bait and switch you.

  These people absolutely know what customer service is. Even if you're not satisfied with your mattress. They'll replace it or give you a refund. You really can't beat that. And... read more their prices are superb.