AMAZING customer service and great prices. I was afraid my furniture was going to be cheap feeling "discount store" type furniture because the prices are so low, there's no way... read more it could be good quality, but I'm so glad I was wrong. I bought a king bed frame from them, along with a queen size mattress for my guest bedroom and king and queen size mattress boxes. The mattress feels amazing for how low cost it was, and my bed frame is the quality of one I would have paid $1000 for, but for half the price. Not only did they sell me great quality furniture and get me taken care of fast, but they really followed through on having great customer service and going above and beyond. When I was putting together my bed frame, the instructions had a picture of a part that wasn't included, so I was confused and didn't want to start putting it together without that part. I called the number of the employee that had sold me the furniture (sorry I don't remember the name) and he helped me to figure out whether or not the piece was supposed to be included or was actually missing. It even seemed like he knew off hand which bed frame it was and what comes included, which is very rare for someone selling so much furniture. It was a nice surprise. He told me that he believed the instructions were just labeled wrong and that I could start putting it together, and if it did turn out the piece was something that would be needed, he would figure out which piece it was and get it to me. I have never had anyone working in a sales position try so hard to make sure a customer is satisfied. I expected when I called to be told "sorry I can't help you", because with most places, once you buy something you're on your own. I'm so happy I came here for my furniture and will definitely be back when I need more. Thank you so to the employee who helped me over the phone, you made my day a lot less stressful and I'm so grateful.

  First let me make myself clear, these are wonderful people and want to help you.  They will go out of their way to make sure you are pleased.

That being said...... read more  I came to their store and was greeted right away.  I told the sales person what I was looking for and what my budget was.  They suggested a used "sanitized" mattress from a major strip hotel.  I liked the price, I liked the mattress and the deal was done.

After about a month, I went back to their store with no intention of getting anything but advice.  The mattress I bought had a "strong smell", a combination of "must and chemical".  I thought it was the sanitizer, but was told it was possibly the smell form the hotel.  Without hesitation, they offered me to exchange it for another which I did.  I got the second one home and quickly realized that mattress had a worse smell than the first one did.

I took that mattress back and was fully prepared to buy a brand new one.  The sales person offered and I paid the difference from the used mattress and got a new? Sealy mattress and box springs.  I asked and wanted to make sure and confirm it was brand new and was told, yes absolutely.

I got that new? set home and here comes the smell again (not as bad, but still there).  I had disposed of all my bedding and purchased new, so I knew it wasn't leftover from the previous mattresses.

WHAT IS THAT SMELL????  It smells like menthol and chemicals!  This new? mattress shouldn't smell like anything.  I'm truly frustrated.

Again, I want to say these people are nice, friendly and very helpful.  I'm not going to take this back (3rd time) and feel like an idiot, I'll just take the loss, dispose of this set and go to another store and sadly, spend more money.

If you're using a sanitizing solution, bed bug killer or whatever in your warehouse.  Please know that it smells and doesn't go away.  It actually gets worse as time goes on.  I'm not crazy, I've had friends and family members come over and verify they could smell it.

I'm not saying don't purchase from this company.  I just wanted to give you my experience.

  Yes, go here!! They had a posting on offer up for new mattress. Had over a dozen different mattresses in stock in Cal King, all recognizable brands like Simmons, Sealy,... read more Stearns and Fosters.....asked my history and I about our sleep positions so we could narrow down what type of firmness to look for. What a great transaction! We confirmed which mattress, they were honest and matched the price on offer up, arranged for delivery a few hours later!! So nice to sleep on your bed the day you buy it. I bought the Simmons Beautyrest Silver. I've had the brand before. This was a legit real Beautyrest for 50-75% less than I'd pay at a mattress store. No upselling either. You can browse the showroom or just go and get what you came for. Nice family run business that cares about pricing fairly. I was surprised how convenient parking was as well. The location can be tricky to get to, it's in industrial area but once we got on the same street as the business it was clearly marked. Keep an open mind if you find them on offerup, I did business with them because the reviews made me feel confident that if there was an issues with the mattress I would have assistance. Other offers on offerup wanted me to meet at a storage unit and in most cases prices were same as this legit store. Thanks to everyone at Sleep Well....we did sleep well because we didn't overpay 🙂 Be back for some furnishings in the future.

  Worst customer service. False advertisement. All these good reviews must be fake. The girl "Sara" is super deceiving. Lies about inventory to get you in there. Doesn't even live locally.... read more Total opposite of what I was expecting. They literally have nothing to choose from. At all. Would never recommend to anyone. Ever. She told me (on Offer Up) that every item I inquired about was available. So I drive clear across town to their "store" and nothing is available. Total scam.

  do not buy anything here. this is a scam. they advertise one price and then bait and switch you.

  Don't go to this place. Sara isn't helpful in anyway. They say they are family owned.  They don't act like they're family owned.  They treat customers like they are a... read more Walmart. I asked Sara questions about the furniture and she chose not to answer. When telling her I was going to go somewhere else, her response, "ok great" all because she wouldn't tell me the measurements of a table.

  The guys here are awesome. They work hard to make sure that you are happy with your purchase. Fast affordable delivery too. If you are on a budget or looking... read more for bedding for a guest room then this is surely the place to go. They will help you and make things right if by chance you are not happy with your initial purchase. Totally recommend Sleepwell.

  Found them on offer up and and it was the best decision. Found out James has been in the furniture business for over 20 years he took good care of... read more me. They have beautiful modern furniture and some child bedroom sets. They delivered to my house and the best part? I was having trouble putting my bed together so they personally came over and put it together for me. Thank you for being so caring. -Elizabeth
PS I'll post a pick of my new bedroom set soon 😀

  Found them on offer up and everything went well.  It's just a warehouse with furniture so don't expect a big fancy furniture store. But they were helpful. Order came in... read more fast and they delivered fast.

  Anyone reading this PLEASE DO NOT WASTE YOUR TIME OR YOUR MONEY on this company! Their communication skills are BEYOND poor! I ordered a bedroom set online on their website... read more and I called to have it delivered. The man tells me due to COVID-19 it would take 7 to 21 days and I was completely fine with that. I call two weeks later to see if they had an estimated delivery date and he tells me I probably won't have the bedroom set until end of June early July. Now I'm upset. Because they took my money quickly but couldn't reach out to me to let me know what was going on. So because I already paid he told me to come down to the store to pick out a set in house. So that calmed me down but then when I get there he says that the amount I paid was for a bed frame only. And so I had to pay $362.95 more from the $312.82 I had already paid online. Then we set up a delivery time of 5:00 and they have not shown up yet. This place should be put out of business. Please do not shop here! Wish I could give this place ZERO stars!!!